Shipping and handling charges are based on the total merchandise value per order and for each shipping address according to the following chart:
Merchandise Value Shipping & Handling Charge
Up to $24.99 $8.99
$25.00 to $49.99 $10.99
$50.00 to $74.99 $12.99
$75.00 and up FREE
NOTE:Free shipping offer is good on merchandise total of $75 or more per shipping address. Shipping charges can not be applied towards the $75 total.
Cancellations & Returns
Cancellations ~ Orders may be cancelled prior to shipping. Customers must contact us immediately. In stock items are processed and shipped within 1-2 business day.
Incorrect Item Received ~ Damaged Items ~ Defective Item ~ Customers must contact us immediately to request a refund or replacement authorization. We will reship the correct item to you regular ground shipping at our expense. No refunds will be authorized after 12 days from the shipping date.
Incorrect Address~ If UPS returns item due to incorrect address, there will be a 20% restocking fee plus if you would like the item reshipped, the additional shipping will be at your cost. You must provide us with a current physical address. UPS cannot deliver to P.O. Box addresses.
All Other Returns~If you want to return an item for another reason than stated above, there will be a 20% restocking fee. Customers must contact us immediately for return authorization. We must be able to put the item back on our shelves as a new product. Item and box must be in restocking condition. The original box must then be reboxed in another box to be shipped back to us. Shipping will be at your expense. No refunds will be authorized after 12 days from the shipping date.